Privacy Policy
TrekBlue, Inc is committed to the privacy of personal information provided
to us when using any of our Internet services. This Privacy Policy describes
how we treat information we receive when you transmit data to TrekBlue
Internet properties.
Web Information
When you purchase TrekBlue software, we may collect personal identifiable
information including your name, address, email address, etc. for the
purpose of recording and fulfilling the transaction. When we use a payment
processing merchant we ensure that the same strict privacy criterion is
in place. We do not (knowingly) collect personal information from persons
under the age of eighteen.
NUKER E-zine
During the installation procedure of TrekBlue software products
users have a chance to opt-in to receive NUKER E-zine once a month. Software
performance is not affected by subscription level - both subscribers and
non-subscribers receive the same functionality. NUKER E-zine contains
useful product information (such as update and new product announcements).
We fully ensure your privacy and value your trust. We will never give
your information to a 3rd party unless required so by law. You may opt
out of receiving emails from us at any time by clicking the unsubscribe
link in the email or by contacting our customer support department online
or off-line.
Cookies
We define a cookie as any string of data and information that is automatically
stored on your computer upon access to our services. TrekBlue employs
cookies to assign non-unique, non-identifiable strings to machines that
access our services. This information enables us to deliver faster service
capabilities to our customers or to our affiliates, prevent denial of
service attacks on our systems, detect and prevent fraudulent transactions,
and assist with awarding proper sales credit to our partners. All TrekBlue
cookies are 1) of limited duration, 2) less than 5KB in length, 3) only
visible to TrekBlue, 4) devoid of any personally identifiable information
and 5) non-unique. Our Cookies are mainly maintained to track our affiliates
to ensure proper payments for their sales and tracking activities relating
to their affiliate relationship with us.
Security
The personally identifiable information we collect about you is stored
in limited access servers. We maintain such safeguards to protect security
of servers and your personally identifiable information. We retain personally
identifiable information only as long as necessary to complete a purchase,
thwart fraud, provide customer service, or maintain your account with
us.
How Information Is Used When Collected
We may use information in the following ways:
• For purposes you specifically provided the information such as to enable
us to process, validate and verify purchases.
• To register you as a customer and open and maintain a support account
for you.
• To send email notifications about new, existing, enhanced products or
services. Information on special offers, or to contact you to reconfirm
or verify accuracy of information provided.
• To obtain your feedback to help enhance existing features or provide
additional products and services.
We may disclose and use personally identifiable information in special
circumstances where it is necessary to enforce our service agreements
or terms of use (for example protect our intellectual property rights).
We may also disclose or use your personal information when we, in good
faith, believe that the law may require us to do so.
Windows Software Applications
What Information TrekBlue Windows Software Application Collects
TrekBlue Windows Software Application does not collect any information
from your computer.
Updates
Your copy of the software, once installed, will check in with our server
occasionally to receive the update.
You can control the way updates are performed through Settings dialog.
By default updates are performed after confirmed notification of engine
update available.
Policy Modifications
We may change this Privacy Policy from time to time. However, any changes
will be posted promptly here, so please check back periodically.
If you have any questions regarding this privacy policy,
please contact us using our contact form.
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